PATIENT AND VISITOR INFORMATION Coronavirus (COVID-19)
From Monday 30 March 2020 Instyle Orthodontics will be temporarily closed due to new national restrictions for dental and orthodontic treatment.
We are devastated that this is happening – we have been caring for you, our patients, for over 30 years and to not be able to treat you in our usual manner is upsetting for all of us. This is going to be a difficult and challenging period for all of us; please know that we will do everything we can to help all our patients. Read on for more information…
Why is this happening?
Due to the increasing community transmission of COVID-19 and increasing restrictions on daily practices in Australia, dental and orthodontic clinics have been advised to limit the care they provide to treatment for emergencies and patients requiring urgent treatment only.
If you are experiencing pain from your orthodontic appliances or feel that you have an urgent issue, please contact us by phone on 5443 4233 or email firstname.lastname@example.org and we will provide more help where possible.
All emergency treatment is by appointment only. If you have an emergency appointment we ask you to please attend alone. Additional people are kindly asked to wait in the car or outside the clinic. It is important that you do not attend if you have been in contact with someone diagnosed with or suspected to have COVID-19 or are experiencing symptoms including cough, fever, sore throat or difficulty in breathing. Please be assured if you are attending for treatment, that under the guidance of the Australian Dental Association, Instyle has implemented further infection control measures to keep you and us safe.
What if I need elastics, wax or more aligners?
Please contact us if you need more elastics, wax or Invisalign aligners. We can post them out to you or will make arrangements with you to receive them. Continuing your treatment is important although we can’t see you in person! All patients currently in active treatment have the option for Dr Vautin to continue to monitor you through Dental Monitoring.
Please take extra care of your orthodontic appliances and braces at the moment! Broken brackets and the like are not able to be repaired until the restrictions have been lifted so it’s vital that you do everything you can to prevent breakages.
Although the treatments we can provide to you have been restricted for the time being, please know we are here to continue helping you. Please call 07 5443 4233 to contact the Instyle team. If we do not answer, please leave a message and we will return your call as soon as possible. You can also reach us via email and Facebook Messenger.